ABOUT OUR LAYBY TERMS:

We know how expensive kids can be, especially ones that aren’t even here yet! Plyhome welcomes payment by Layby and have two options for you, both using your credit card and created online: 

1. Pay by Laybuy (simply click the button at checkout) to get your furniture within 15 days, but  spread your payments over six interest free weeks. All their terms and conditions are very transparent and available on their website. For product returns, our own policies apply.
2. Pay by Partial.ly (just click the button at check out). This option has longer terms available, but we don't make the furniture until your laybuy is paid off in full. 

The following information apply to partial.ly laybuys only. Pay by Laybuy terms and conditions are found on their website.

Shop as normal, then choose 'pay by partial.ly' button at the cart:

This takes you to our Plyhome page on partial.ly , here you do a very quick registration then select the payment term and frequency that you'd prefer. You can instantly see payment amounts due on different terms and frequencies before you decide. So good. 

Our Layby terms are outlined in our Terms and Conditions, which you must read and accept prior to purchasing.  

A 20% deposit is required to secure your Layby and that you must create an account on our website. You can access your Layby agreement with us and payment information (method of payment, date payments are due and their amounts) from here and also by logging into partial.ly. We will start crafting your item once payment is received in full.

To confirm your Layby you must:

1. Create an account with us on Plyhome.co.nz. This is free.

2. Read and accept the terms and conditions (required as part of our online purchasing process). 

3. Pay your 20% deposit and select your payment frequency and duration (term) via Partial.ly

After you have paid off the total amount due on your Layby Agreement, we will begin crafting your item.

CAN THE LAYBY BE CANCELLED?

Both parties have the right to cancel the layby. Different rules apply depending on whether it is the buyer or the seller that is cancelling.

1. Cancellation by buyer: You may cancel the Layby Sale Agreement at any time before taking possession of the goods. To do this, you need to let us know in writing that you want to cancel the Layby Sales Agreement. A Layby cancellation charge of $60 applies and will be deducted from any money received prior to refunding any balance owed. You will receive a refund of any funds paid, less the cancellation charge. This $60 charge covers the associated administration & storage costs and a re-stocking fee.  You cannot cancel the Layby Agreement after taking possession of the goods. To cancel your Layby, you need to email us at accounts@plyhome.co.nz 
2. Cancellation by Seller: If payments are not made on time as agreed, we reserve the right to cancel the layby agreement. We will try to contact you prior to cancelling. A $60 Cancellation Charge will apply to cover administration costs, storage costs fees incurred. If for any reason, beyond our control, the goods are no longer available and no satisfactory substitute can be reasonably obtained, the layby will be cancelled with no cancellation charge and all monies paid will be immediately refunded.

CAN THE LAYBY BE CHANGED?

There are to be no changes to the items purchased once the deposit is paid.  No individual items will be removed or added to the Layby agreement. Once the deposit is paid – the price for the goods is agreed upon and will not be changed. We will not pass on any price increases or reductions that may occur due to the nature of price rises or future discount sales or offers. You are welcome to pay the total due earlier than the expiry of the Layby (if you prefer).

KEEPING TRACK OF YOUR LAYBY:

You can request a written statement of the Layby account at any time by emailing us. Your payments information is available immediately via ‘My Account’ and also on partial.ly.